G2 Vendor Directory

Customer Lockbox vs. Rokt mParticle

A side-by-side comparison based on G2 review data.

MetricCustomer Lockbox

by Microsoft

Rokt mParticle

by ROKT

Overall rating4.34.4
Review count12175
Ease of use9.48.5
Ease of setup9.08.2
Quality of support8.78.9
Meets requirements8.88.4
NPS5058.285714
Small Business58.3%26.9%
Mid-Market25.0%53.1%
Enterprise16.7%20.0%
Total page views43460
Total LLM citations21110

Customer Lockbox

Customer Lockbox ensures that Microsoft can't access your content to do service operations without your explicit approval. Customer Lockbox brings you into the approval workflow process that Microsoft uses to ensure only authorized requests allow access to your content.

Pros

  • Security
  • Data Security
  • Privacy Management
  • Data Protection
  • Compliance
  • Helpful

Rokt mParticle

Rokt mParticle is an enterprise customer data platform (CDP), a Performance Engine that turns customer data into audiences, actions, and measurable growth. It combines a trusted hybrid data foundation with agentic and predictive intelligence so marketers can make smarter decisions, move from strategy to activation faster, and drive stronger outcomes.

Pros

  • Ease of Use
  • Insights
  • User Interface
  • Reporting
  • Features
  • Easy Integrations