G2 Vendor Directory

CTM vs. Ricochet360

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

Ricochet360

by Speed to Contact

Overall rating4.54.4
Review count76123
Ease of use8.89.3
Ease of setup8.69.6
Quality of support9.29.1
Meets requirements9.28.8
NPS70.70151357.142857
Small Business66.4%36.4%
Mid-Market30.1%59.1%
Enterprise3.5%4.5%
Total page views3,966177
Total LLM citations4,007381

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

Ricochet360

Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate 95% of their daily workflows.

Pros

  • Lead Management
  • Easy Integration
  • Ease of Use
  • User-Friendly
  • User Experience
  • Easy Setup