G2 Vendor Directory

CTM vs. RingEX

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

RingEX

by RingCentral

Overall rating4.54.2
Review count7611,516
Ease of use8.88.8
Ease of setup8.68.5
Quality of support9.28.3
Meets requirements9.29.0
NPS70.70151348.351648
Small Business66.4%57.9%
Mid-Market30.1%35.1%
Enterprise3.5%7.0%
Total page views3,9666,988
Total LLM citations4,00716,099

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features