CTM vs. Infinity Call Tracking
A side-by-side comparison based on G2 review data.
| Metric | CTM | Infinity Call Tracking |
|---|---|---|
| Overall rating | 4.5 | 4.6 |
| Review count | 761 | 168 |
| Ease of use | 8.8 | 8.8 |
| Ease of setup | 8.6 | 8.6 |
| Quality of support | 9.2 | 9.5 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 70.701513 | 78.343949 |
| Small Business | 66.4% | 27.1% |
| Mid-Market | 30.1% | 44.6% |
| Enterprise | 3.5% | 28.3% |
| Total page views | 3,966 | 479 |
| Total LLM citations | 4,007 | 1,540 |
CTM
CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.
- Customer Support
- Ease of Use
- Helpful
- Call Tracking
- Features
- Integrations
Infinity Call Tracking
Infinity is the Call Analytics Platform that helps you turn customer conversations into measurable revenue growth by improving demand quality and conversion performance. Most marketing decisions are made using incomplete or low-value signals, because calls and the outcomes behind them aren't captured or used effectively. Infinity fixes that by connecting every customer conversation to the campaign, channel and journey that generated it, then using AI to turn first-party conversation data into signals marketers can act on.
- Customer Support
- Call Tracking
- Reporting
- Helpful
- Easy Integrations
- Ease of Use