G2 Vendor Directory

CTM vs. CallView 360

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

CallView 360

by Dial 800

Overall rating4.54.7
Review count76111
Ease of use8.89.6
Ease of setup8.69.3
Quality of support9.29.1
Meets requirements9.29.5
NPS70.70151390
Small Business66.4%45.5%
Mid-Market30.1%45.5%
Enterprise3.5%9.1%
Total page views3,96619
Total LLM citations4,00725

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros