G2 Vendor Directory

CTM vs. CallTrax Plus

A side-by-side comparison based on G2 review data.

MetricCTM

by CTM

CallTrax Plus

by That Company

Overall rating4.54.4
Review count76113
Ease of use8.88.1
Ease of setup8.66.4
Quality of support9.29.0
Meets requirements9.28.7
NPS70.70151353.846154
Small Business66.4%38.5%
Mid-Market30.1%46.2%
Enterprise3.5%15.4%
Total page views3,9669
Total LLM citations4,0074

CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Call Tracking
  • Features
  • Integrations

CallTrax Plus

CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts.

Pros