G2 Vendor Directory

CRMdesk vs. Wavity Help and Service Desk

A side-by-side comparison based on G2 review data.

MetricCRMdesk

by ForeSoft

Wavity Help and Service Desk

by Wavity

Overall rating4.14.9
Review count10937
Ease of use8.69.9
Ease of setup8.09.9
Quality of support8.59.9
Meets requirements8.69.9
NPS3297.222222
Small Business22.0%16.7%
Mid-Market38.5%72.2%
Enterprise39.4%11.1%
Total page views16195
Total LLM citations4204

CRMdesk

What is CRMdesk? CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. Why use CRMdesk? The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. Who uses CRMdesk? From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs.

Pros

    Wavity Help and Service Desk

    Wavity’s Modern, Easy to Use, Maintain and Operate Help and Service Desk Solution can be used by Organizations of all sizes – whether you are a small organization using spreadsheets and ad-hoc homegrown solutions or solutions from the big guys. It is particularly well suited for Business Process Outsourcing (BPO) organizations since it offers the ability to offer the unique functionality needed by each customer and is cost effective. This is made possible by our Zero Code Application Designer and wBots – our RPA (Robotic Powered Automation) tools.

    Pros

    • Customizability
    • Ease of Use
    • Intuitive
    • Automation
    • Customization
    • Automated Responses