Crexendo vs. Zoom Phone
A side-by-side comparison based on G2 review data.
| Metric | Crexendo | Zoom Phone |
|---|---|---|
| Overall rating | 4.9 | 4.6 |
| Review count | 361 | 2,683 |
| Ease of use | 9.7 | 9.4 |
| Ease of setup | 9.6 | 9.2 |
| Quality of support | 9.8 | 8.9 |
| Meets requirements | 9.8 | 9.4 |
| NPS | 93.277311 | 76.928896 |
| Small Business | 78.9% | 51.8% |
| Mid-Market | 20.8% | 33.4% |
| Enterprise | 0.3% | 14.9% |
| Total page views | 2,306 | 3,417 |
| Total LLM citations | 4,227 | 17,676 |
Crexendo
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.
- Customer Support
- Helpful
- Customer Service
- Ease of Use
- Easy Setup
- Reliability
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features