G2 Vendor Directory

Crexendo vs. Natterbox

A side-by-side comparison based on G2 review data.

MetricCrexendo

by Crexendo Business Solutions

Natterbox

by Natterbox Limited

Overall rating4.94.4
Review count361143
Ease of use9.79.2
Ease of setup9.68.8
Quality of support9.89.2
Meets requirements9.89.0
NPS93.27731167.132867
Small Business78.9%31.7%
Mid-Market20.8%58.5%
Enterprise0.3%9.9%
Total page views2,306396
Total LLM citations4,2271,487

Crexendo

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Ease of Use
  • Easy Setup
  • Reliability

Natterbox

Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.

Pros

  • Customer Support
  • Helpful
  • Features
  • Reliability
  • Ease of Use
  • CRM Integration