G2 Vendor Directory

Crexendo vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricCrexendo

by Crexendo Business Solutions

Dialpad Connect

by Dialpad

Overall rating4.94.4
Review count3614,216
Ease of use9.79.2
Ease of setup9.69.1
Quality of support9.88.7
Meets requirements9.89.1
NPS93.27731158.479388
Small Business78.9%57.6%
Mid-Market20.8%32.8%
Enterprise0.3%9.6%
Total page views2,3063,520
Total LLM citations4,22720,955

Crexendo

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Ease of Use
  • Easy Setup
  • Reliability

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription