G2 Vendor Directory

CrashPlan Platform vs. Freshservice Gmail Gadget for G Suite

A side-by-side comparison based on G2 review data.

MetricCrashPlan Platform

by CrashPlan

Freshservice Gmail Gadget for G Suite

by Freshworks

Overall rating4.94.5
Review count27311
Ease of use9.99.0
Ease of setup9.98.1
Quality of support9.99.3
Meets requirements9.99.0
NPS95.05703472.727273
Small Business1.1%45.5%
Mid-Market63.4%18.2%
Enterprise35.5%36.4%
Total page views1,21964
Total LLM citations1,44916

CrashPlan Platform

CrashPlan delivers enterprise-grade backup, recovery, and archiving to protect the data organizations cannot afford to lose. Our cloud-native platform helps businesses secure Microsoft 365, Google Workspace, endpoint, and server data with scalable protection that reduces risk, supports compliance, and controls storage costs. Built for modern IT environments, CrashPlan enables fast, reliable recovery while supporting long-term retention, legal hold, and broader data governance needs. We help enterprises strengthen resilience and maintain continuity without added complexity.

Pros

  • Backup Frequency
  • Ease of Use
  • Security
  • Customer Support
  • Reporting
  • Features

Freshservice Gmail Gadget for G Suite

Freshservice Gmail Gadget lets you check into ticket and requester's information right from your email, and also send your replies.

Pros