G2 Vendor Directory

Coveo vs. raffle AI

A side-by-side comparison based on G2 review data.

MetricCoveo

by Coveo Solutions Inc

raffle AI

by Raffle

Overall rating4.34.6
Review count14119
Ease of use8.38.9
Ease of setup7.98.7
Quality of support9.09.2
Meets requirements8.88.9
NPS55.31914968.421053
Small Business11.3%10.5%
Mid-Market35.5%57.9%
Enterprise53.2%31.6%
Total page views1,82361
Total LLM citations12,51696

Coveo

Coveo is the AI-Relevance platform behind intelligent search, recommendations, personalization, conversational experiences, and agentic AI. Coveo connects enterprise content across systems and uses AI to deliver the most relevant answers, information, and products for every user and context. Leading organizations use Coveo to improve self-service, drive revenue, boost productivity, and power trusted AI experiences across commerce, service, websites, and the workplace.

Pros

  • Search Efficiency
  • Ease of Use
  • Search Functionality
  • Helpful
  • Analytics
  • Features

raffle AI

Raffle AI is the most secure customer self-service solution. It provides reliable, secure AI Search and Chat Assistants to make your content accessible. Advanced security measures: • Governmental-level encryption • SOC 2 Type 2 compliance • GDPR and HIPAA compliant • EU-based data centres for European customers Key features: • High reliability and pinpoint accuracy • Controlled AI Framework for precise results • Actionable business insights • Rapid implementation with zero maintenance • Automatic content crawling and syncing • Custom AI models for each business Raffle AI’s commitment to

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Search Efficiency
  • Features
  • Results