Contivio vs. Crexendo
A side-by-side comparison based on G2 review data.
| Metric | Contivio | Crexendo |
|---|---|---|
| Overall rating | 3.8 | 4.9 |
| Review count | 16 | 361 |
| Ease of use | 6.9 | 9.7 |
| Ease of setup | 7.9 | 9.6 |
| Quality of support | 8.5 | 9.8 |
| Meets requirements | 7.6 | 9.8 |
| NPS | 25 | 93.277311 |
| Small Business | 25.0% | 78.9% |
| Mid-Market | 68.8% | 20.8% |
| Enterprise | 6.3% | 0.3% |
| Total page views | 88 | 2,306 |
| Total LLM citations | 6 | 4,227 |
Contivio
Contivio is an AI-powered cloud contact center built to connect every customer interaction with NetSuite. The platform brings inbound and outbound voice, SMS, live chat, email, queues, ACD, IVR, call recording, power dialing, supervisor tools, reporting, AI agents and conversation intelligence into one customer engagement platform. Contivio uses live NetSuite data to identify customers, route interactions and provide agents with the right context. The correct customer, contact, case, order, opportunity or custom record can be displayed when an interaction arrives.
- Chat Features
- Efficiency
- CRM Integration
- AI Technology
- Easy Integrations
- Features
Crexendo
Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo® solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States.
- Customer Support
- Helpful
- Customer Service
- Ease of Use
- Easy Setup
- Reliability