G2 Vendor Directory

ConsumerAffairs.com vs. Thryv

A side-by-side comparison based on G2 review data.

MetricConsumerAffairs.com

by ConsumerAffairs

Thryv

by Thryv

Overall rating4.54.3
Review count222,023
Ease of use9.37.9
Ease of setup10.07.6
Quality of support9.68.7
Meets requirements9.28.6
NPS73.33333354.206099
Small Business9.1%90.5%
Mid-Market54.5%8.3%
Enterprise36.4%1.3%
Total page views3182,571
Total LLM citations1,77616,313

ConsumerAffairs.com

With ConsumerAffairs for Brands, you can take control of the conversation happening about your products and services. Our reputation management platform, allows brands to not only collect consumer reviews in multiple ways but also communicate and resolve consumer concerns, increase star ratings and generate new customer leads.

Pros

    Thryv

    Thryv is AI powered small business marketing software and a growth platform built for local service businesses. It combines online listings, reputation management, social media management, websites, digital advertising, and AI-powered lead insights with done for you marketing services to help businesses attract and convert more customers. Built for local service businesses, Thryv combines easy to use marketing software with done-for-you marketing services, giving owners the flexibility to manage their marketing or get expert help.

    Pros

    • Ease of Use
    • Automation
    • Customer Support
    • Automation Features
    • Helpful
    • Integrations