G2 Vendor Directory

ConnectWise RMM vs. Syncro

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Syncro

by Syncro Technologies Inc.

Overall rating4.14.5
Review count83564
Ease of use8.59.0
Ease of setup8.18.9
Quality of support7.98.7
Meets requirements8.68.9
NPS46.2567.49556
Small Business66.3%89.0%
Mid-Market28.9%10.0%
Enterprise4.8%1.0%
Total page views9203,336
Total LLM citations6,18714,162

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support