ConnectWise RMM vs. MSP360 RMM
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise RMM | MSP360 RMM |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 83 | 56 |
| Ease of use | 8.5 | 8.9 |
| Ease of setup | 8.1 | 9.1 |
| Quality of support | 7.9 | 9.1 |
| Meets requirements | 8.6 | 8.6 |
| NPS | 46.25 | 61.818182 |
| Small Business | 66.3% | 87.5% |
| Mid-Market | 28.9% | 12.5% |
| Enterprise | 4.8% | 0.0% |
| Total page views | 920 | 244 |
| Total LLM citations | 6,187 | 1,104 |
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support