G2 Vendor Directory

ConnectWise RMM vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

LogMeIn Resolve

by GoTo

Overall rating4.14.3
Review count83474
Ease of use8.59.1
Ease of setup8.19.0
Quality of support7.98.9
Meets requirements8.69.1
NPS46.2555.201699
Small Business66.3%35.5%
Mid-Market28.9%43.1%
Enterprise4.8%21.4%
Total page views9201,211
Total LLM citations6,1875,616

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features