G2 Vendor Directory

ConnectWise RMM vs. Datto RMM

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Datto RMM

by Kaseya

Overall rating4.14.5
Review count83807
Ease of use8.59.0
Ease of setup8.18.9
Quality of support7.98.7
Meets requirements8.69.1
NPS46.2569.987547
Small Business66.3%64.1%
Mid-Market28.9%32.3%
Enterprise4.8%3.6%
Total page views9201,493
Total LLM citations6,18711,939

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support