ConnectWise RMM vs. ConnectWise Automate
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise RMM | ConnectWise Automate |
|---|---|---|
| Overall rating | 4.1 | 4.1 |
| Review count | 83 | 141 |
| Ease of use | 8.5 | 7.8 |
| Ease of setup | 8.1 | 7.2 |
| Quality of support | 7.9 | 7.9 |
| Meets requirements | 8.6 | 8.7 |
| NPS | 46.25 | 38.345865 |
| Small Business | 66.3% | 66.4% |
| Mid-Market | 28.9% | 30.7% |
| Enterprise | 4.8% | 2.9% |
| Total page views | 920 | 409 |
| Total LLM citations | 6,187 | 3,621 |
ConnectWise RMM
ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.
- Ease of Use
- Remote Access
- Automation
- All-in-One Solution
- User Interface
- Easy Deployment
ConnectWise Automate
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.
- Features
- Asset Management
- Automation
- Easy Setup
- Easy Integrations
- Remote Control