G2 Vendor Directory

ConnectWise RMM vs. Barracuda for MSPs

A side-by-side comparison based on G2 review data.

MetricConnectWise RMM

by ConnectWise

Barracuda for MSPs

by Barracuda

Overall rating4.14.1
Review count8347
Ease of use8.58.6
Ease of setup8.18.6
Quality of support7.98.2
Meets requirements8.68.4
NPS46.2552.631579
Small Business66.3%82.2%
Mid-Market28.9%15.6%
Enterprise4.8%2.2%
Total page views920249
Total LLM citations6,187266

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment

Barracuda for MSPs

Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.

Pros

  • Community Support
  • Customer Support
  • Community Engagement
  • Automation
  • Customer Satisfaction
  • Features