G2 Vendor Directory

ConnectWise Integrated Expert Services vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricConnectWise Integrated Expert Services

by Continuum

LogMeIn Rescue

by GoTo

Overall rating4.04.5
Review count19239
Ease of use8.19.3
Ease of setup7.79.4
Quality of support7.89.0
Meets requirements7.99.3
NPS42.85714371.748879
Small Business73.7%32.9%
Mid-Market26.3%40.1%
Enterprise0.0%27.0%
Total page views951,090
Total LLM citations613,153

ConnectWise Integrated Expert Services

When your clients need support, they would much rather talk to a person on the other end of the phone instead of a robot. But hiring new technicians is time-consuming and expensive. Even if you find the “perfect hire,” techs know they’re in high demand and often look for greener pastures. Ultimately, run the risk of doing expensive onboarding without seeing any of the benefits. ConnectWise Integrated Expert Services delivers a fully staffed help desk, NOC, SOC, and consultants to handle day-to-day support and labor extensive networking, technical, and cybersecurity issues.

Pros

    LogMeIn Rescue

    LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

    Pros

    • Ease of Use
    • Remote Support
    • Remote Access
    • Remote Control
    • Customer Support
    • Reliability