G2 Vendor Directory

ConnectWise Automate vs. Syncro

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

Syncro

by Syncro Technologies Inc.

Overall rating4.14.5
Review count141564
Ease of use7.89.0
Ease of setup7.28.9
Quality of support7.98.7
Meets requirements8.78.9
NPS38.34586567.49556
Small Business66.4%89.0%
Mid-Market30.7%10.0%
Enterprise2.9%1.0%
Total page views4093,336
Total LLM citations3,62114,162

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

Syncro

Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Integrations
  • Automation
  • Customer Support