ConnectWise Automate vs. Syncro
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise Automate | Syncro |
|---|---|---|
| Overall rating | 4.1 | 4.5 |
| Review count | 141 | 564 |
| Ease of use | 7.8 | 9.0 |
| Ease of setup | 7.2 | 8.9 |
| Quality of support | 7.9 | 8.7 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 38.345865 | 67.49556 |
| Small Business | 66.4% | 89.0% |
| Mid-Market | 30.7% | 10.0% |
| Enterprise | 2.9% | 1.0% |
| Total page views | 409 | 3,336 |
| Total LLM citations | 3,621 | 14,162 |
ConnectWise Automate
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.
- Features
- Asset Management
- Automation
- Easy Setup
- Easy Integrations
- Remote Control
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 security management in a single platform for MSPs and internal IT departments. Built-in AI handles the repetitive work that fills a technician's day, from alert triage to ticket updates and reporting, so teams deliver services faster and scale profitably instead of absorbing the cost of tool sprawl that creates security gaps and slows them down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console.
- Ease of Use
- Features
- Easy Setup
- Integrations
- Automation
- Customer Support