ConnectWise Automate vs. Remote Monitoring and Management
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise Automate | Remote Monitoring and Management |
|---|---|---|
| Overall rating | 4.1 | 4.6 |
| Review count | 141 | 1,284 |
| Ease of use | 7.8 | 9.3 |
| Ease of setup | 7.2 | 9.3 |
| Quality of support | 7.9 | 9.1 |
| Meets requirements | 8.7 | 8.9 |
| NPS | 38.345865 | 77.111287 |
| Small Business | 66.4% | 55.7% |
| Mid-Market | 30.7% | 30.8% |
| Enterprise | 2.9% | 13.5% |
| Total page views | 409 | 8,817 |
| Total LLM citations | 3,621 | 811 |
ConnectWise Automate
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.
- Features
- Asset Management
- Automation
- Easy Setup
- Easy Integrations
- Remote Control
Remote Monitoring and Management
Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.
- Ease of Use
- Features
- Automation
- Efficiency
- Remote Access
- Monitoring