ConnectWise Automate vs. MSP360 RMM
A side-by-side comparison based on G2 review data.
| Metric | ConnectWise Automate | MSP360 RMM |
|---|---|---|
| Overall rating | 4.1 | 4.4 |
| Review count | 141 | 56 |
| Ease of use | 7.8 | 8.9 |
| Ease of setup | 7.2 | 9.1 |
| Quality of support | 7.9 | 9.1 |
| Meets requirements | 8.7 | 8.6 |
| NPS | 38.345865 | 61.818182 |
| Small Business | 66.4% | 87.5% |
| Mid-Market | 30.7% | 12.5% |
| Enterprise | 2.9% | 0.0% |
| Total page views | 409 | 244 |
| Total LLM citations | 3,621 | 1,104 |
ConnectWise Automate
ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.
- Features
- Asset Management
- Automation
- Easy Setup
- Easy Integrations
- Remote Control
MSP360 RMM
MSP360 RMM is an all-in-one remote monitoring and management solution designed for IT teams and MSPs looking for centralized monitoring, automation, and cost-effective endpoint management. With Community Edition available, MSP360 RMM offers a free, production-ready entry point for new and small MSPs. With centralized management, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution, MSP360 RMM empowers IT professionals to streamline operations, reduce downtime, and manage endpoints effortlessly — all without long-term commitments.
- Reliability
- Customer Support