G2 Vendor Directory

ConnectWise Automate vs. Datto RMM

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

Datto RMM

by Kaseya

Overall rating4.14.5
Review count141807
Ease of use7.89.0
Ease of setup7.28.9
Quality of support7.98.7
Meets requirements8.79.1
NPS38.34586569.987547
Small Business66.4%64.1%
Mid-Market30.7%32.3%
Enterprise2.9%3.6%
Total page views4091,493
Total LLM citations3,62111,939

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

Datto RMM

Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers.

Pros

  • Ease of Use
  • Automation
  • Features
  • Integrations
  • Remote Access
  • Remote Support