G2 Vendor Directory

ConnectWise Automate vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

ConnectWise RMM

by ConnectWise

Overall rating4.14.1
Review count14183
Ease of use7.88.5
Ease of setup7.28.1
Quality of support7.97.9
Meets requirements8.78.6
NPS38.34586546.25
Small Business66.4%66.3%
Mid-Market30.7%28.9%
Enterprise2.9%4.8%
Total page views409920
Total LLM citations3,6216,187

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment