G2 Vendor Directory

ConnectWise Automate vs. Barracuda for MSPs

A side-by-side comparison based on G2 review data.

MetricConnectWise Automate

by ConnectWise

Barracuda for MSPs

by Barracuda

Overall rating4.14.1
Review count14147
Ease of use7.88.6
Ease of setup7.28.6
Quality of support7.98.2
Meets requirements8.78.4
NPS38.34586552.631579
Small Business66.4%82.2%
Mid-Market30.7%15.6%
Enterprise2.9%2.2%
Total page views409249
Total LLM citations3,621266

ConnectWise Automate

ConnectWise Automate, formerly LabTech, is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting https://www.connectwise.com/software/automate or calling 877-522-8323.

Pros

  • Features
  • Asset Management
  • Automation
  • Easy Setup
  • Easy Integrations
  • Remote Control

Barracuda for MSPs

Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.

Pros

  • Community Support
  • Customer Support
  • Community Engagement
  • Automation
  • Customer Satisfaction
  • Features