G2 Vendor Directory

ConnectPath CX vs. RingEX

A side-by-side comparison based on G2 review data.

MetricConnectPath CX

by CloudHesive

RingEX

by RingCentral

Overall rating4.64.2
Review count241,516
Ease of use9.38.8
Ease of setup8.38.5
Quality of support8.78.3
Meets requirements8.89.0
NPS73.91304348.351648
Small Business23.8%57.9%
Mid-Market61.9%35.1%
Enterprise14.3%7.0%
Total page views886,988
Total LLM citations15716,099

ConnectPath CX

ConnectPath CX is a contact center as a service (CCaaS) platform powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud services at an extremely affordable pay-per-use price. Unlike expensive and time-consuming custom development, ConnectPath deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions. ConnectPath is the standard for Amazon Connect implementations. uJet Symbee PACE NeonNow Nice CX

Pros

  • User Interface
  • Integrations
  • Easy Integrations
  • Ease of Use
  • Navigation Ease
  • Intuitive

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features