G2 Vendor Directory

Conga CPQ vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricConga CPQ

by Conga

Zoho CRM

by Zoho

Overall rating4.24.1
Review count2442,956
Ease of use8.58.5
Ease of setup8.48.3
Quality of support8.58.0
Meets requirements8.68.6
NPS47.00854738.596491
Small Business8.2%61.6%
Mid-Market29.4%32.3%
Enterprise62.3%6.1%
Total page views1,2468,329
Total LLM citations4,645129,821

Conga CPQ

Conga CPQ integrates pricing, quoting, contracting, billing, and renewals into a single, connected revenue flow, enabling organizations to gain full visibility into both risk and opportunity across the business. This unified approach eliminates data silos and manual analysis, giving finance, sales, legal, and operations teams access to consistent, reliable information. With every step managed clearly and cohesively, sales teams can respond faster with accurate quotes and optimized pricing, improving close rates and customer satisfaction.

Pros

  • Ease of Use
  • Integrations
  • Product Configuration
  • Easy Integrations
  • Capabilities
  • Pricing Optimization

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful