G2 Vendor Directory

Conga CPQ vs. ServiceNow CPQ

A side-by-side comparison based on G2 review data.

MetricConga CPQ

by Conga

ServiceNow CPQ

by ServiceNow

Overall rating4.24.2
Review count24487
Ease of use8.58.5
Ease of setup8.48.1
Quality of support8.58.9
Meets requirements8.68.8
NPS47.00854739.08046
Small Business8.2%26.3%
Mid-Market29.4%32.9%
Enterprise62.3%40.8%
Total page views1,246715
Total LLM citations4,6451,252

Conga CPQ

Conga CPQ integrates pricing, quoting, contracting, billing, and renewals into a single, connected revenue flow, enabling organizations to gain full visibility into both risk and opportunity across the business. This unified approach eliminates data silos and manual analysis, giving finance, sales, legal, and operations teams access to consistent, reliable information. With every step managed clearly and cohesively, sales teams can respond faster with accurate quotes and optimized pricing, improving close rates and customer satisfaction.

Pros

  • Ease of Use
  • Integrations
  • Product Configuration
  • Easy Integrations
  • Capabilities
  • Pricing Optimization

ServiceNow CPQ

ServiceNow CPQ is an end-to-end omnichannel CPQ platform designed to drive sales performance and enable optimized customer experiences for any business selling complex products or services. Embedded with first-to-market AI innovation, ServiceNow CPQ is an API-first, fully composable solution that combines dynamic product discovery, a proprietary configuration and solving engine, centralized transaction management, customized pricing logic, and flexible customer agreements.

Pros

  • Ease of Use
  • Product Configuration
  • Intuitive
  • Easy Setup
  • Integrations
  • Easy Integrations