G2 Vendor Directory

Confluence vs. M-Files

A side-by-side comparison based on G2 review data.

MetricConfluence

by Atlassian

M-Files

by M-Files Corporation

Overall rating4.14.4
Review count4,370273
Ease of use8.38.7
Ease of setup8.68.5
Quality of support8.48.7
Meets requirements8.89.0
NPS38.18481161.135371
Small Business18.4%38.4%
Mid-Market47.8%46.1%
Enterprise33.8%15.5%
Total page views3,6642,839
Total LLM citations26,66311,156

Confluence

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward.

Pros

  • Ease of Use
  • Team Collaboration
  • Organization
  • Integrations
  • Collaboration Efficiency
  • Easy Integrations

M-Files

M-Files delivers Context-First Document Management with an AI-native, metadata-driven architecture that eliminates information chaos and improves productivity across the document lifecycle. By linking documents to the people, processes, clients, and projects that give them meaning, M-Files creates a unified, connected environment that accelerates decision-making, strengthens governance, and streamlines industry-specific workflows through advanced workflow automation and AI. M-Files is also the only document management system that is native to Microsoft 365.

Pros

  • Ease of Use
  • Document Management
  • Easy Access
  • User Interface
  • Data Management
  • Organization