G2 Vendor Directory

Confluence vs. IT Glue

A side-by-side comparison based on G2 review data.

MetricConfluence

by Atlassian

IT Glue

by Kaseya

Overall rating4.14.6
Review count4,370726
Ease of use8.39.2
Ease of setup8.68.9
Quality of support8.48.9
Meets requirements8.89.3
NPS38.18481176.827586
Small Business18.4%71.5%
Mid-Market47.8%25.6%
Enterprise33.8%2.9%
Total page views3,6641,344
Total LLM citations26,6639,255

Confluence

Confluence is the AI-powered collaborative workspace for all teams. Equipped with intelligent AI agents to save time on tedious tasks, brainstorm new ideas, and help you quickly find the answers you need, Confluence is where knowledge becomes impact. Versatile content types like pages, live docs, whiteboards, and databases help teams move seamlessly from ideation to execution. Confluence integrates with the Atlassian suite of products like Jira Software, Trello, and Loom to enable both synchronous and async work and to push work forward.

Pros

  • Ease of Use
  • Team Collaboration
  • Organization
  • Integrations
  • Collaboration Efficiency
  • Easy Integrations

IT Glue

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries.

Pros

  • Ease of Use
  • Document Management
  • Integrations
  • Organization
  • Easy Integrations
  • Password Management