Commune vs. Verint Community (formerly Telligent)
A side-by-side comparison based on G2 review data.
| Metric | Commune | Verint Community (formerly Telligent) |
|---|---|---|
| Overall rating | 4.7 | 4.4 |
| Review count | 36 | 14 |
| Ease of use | 9.4 | 8.4 |
| Ease of setup | 9.3 | 8.4 |
| Quality of support | 9.7 | 8.4 |
| Meets requirements | 9.2 | 8.5 |
| NPS | 80.555556 | 50 |
| Small Business | 25.0% | 28.6% |
| Mid-Market | 52.8% | 28.6% |
| Enterprise | 22.2% | 42.9% |
| Total page views | 169 | 103 |
| Total LLM citations | 348 | 107 |
Commune
Commune is the brand advocacy platform for B2C companies that grows revenue by increasing UGC on social media and improving LTV through building a community of consumer advocates. First released in 2019, we have supported 300+ clients such as Adobe, Kellogg's, Mazda, Panasonic, and Marugame Udon. Key Differentiators: - Gamification and incentives to turn community members into advocates A fully customizable challenges/rewards system encourages community members to engage with other community members, answer surveys, complete training, and post reviews on social media.
- Ease of Use
- Intuitive
- Coworker Recognition
- Branding Customization
- Branding Promotion
- Easy Setup
Verint Community (formerly Telligent)
Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.
- Customer Support
- Features
- Ease of Use
- Knowledge Base
- Simple
- User Interaction