G2 Vendor Directory

Command|Link vs. Kaseya BMS

A side-by-side comparison based on G2 review data.

MetricCommand|Link

by CommandLink

Kaseya BMS

by Kaseya

Overall rating4.84.3
Review count2241
Ease of use9.58.6
Ease of setup9.58.4
Quality of support9.78.1
Meets requirements9.58.8
NPS90.90909160
Small Business9.1%78.0%
Mid-Market59.1%19.5%
Enterprise31.8%2.4%
Total page views338128
Total LLM citations181247

Command|Link

ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

Pros

  • Customer Support
  • Response Time
  • Reliability
  • Robust Support
  • Monitoring
  • Issue Resolution

Kaseya BMS

Kaseya BMS is a next-generation business management solution that was built specifically to help MSPs spend more time selling and delivering services, and less time on non-revenue-generating tasks like billing and project management. BMS’s scalable, open, cloud-based architecture means you can: Define & deploy new services rapidly Manage client IT projects effectively Monitor service delivery with 360o visibility

Pros

  • Efficiency
  • Automation
  • Ticket Management
  • Ease of Use
  • Simple
  • Integrations