G2 Vendor Directory

Comcast Business VoiceEdge vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricComcast Business VoiceEdge

by Comcast

Zoom Phone

by Zoom

Overall rating3.64.6
Review count352,683
Ease of use8.09.4
Ease of setup7.19.2
Quality of support7.78.9
Meets requirements8.29.4
NPS17.14285776.928896
Small Business58.8%51.8%
Mid-Market29.4%33.4%
Enterprise11.8%14.9%
Total page views2123,417
Total LLM citations58217,676

Comcast Business VoiceEdge

Comcast Business VoiceEdge is a cloud-based, fully managed voice and unified communications solution designed to enhance business communication and collaboration. By eliminating the need for on-site PBX equipment, it offers a cost-effective and scalable alternative to traditional phone systems, supporting businesses as they grow and adapt. Key Features and Functionality: - Unified Communications: Integrates voice, video, messaging, and conferencing to streamline communication.

Pros

  • Easy Setup
  • Convenience
  • Reliability
  • Ease of Use
  • VoIP Services
  • Calling Features

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features