G2 Vendor Directory

Cohere vs. Humanly

A side-by-side comparison based on G2 review data.

MetricCohere

by Ramp Financial

Humanly

by Humanly.io

Overall rating4.24.8
Review count29129
Ease of use8.69.6
Ease of setup8.49.4
Quality of support8.29.8
Meets requirements8.89.5
NPS42.85714384.251969
Small Business75.9%24.8%
Mid-Market24.1%48.0%
Enterprise0.0%27.2%
Total page views3361,092
Total LLM citations1,1704,355

Cohere

Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up. Exceed customer expectations every single time with accurate answers to complex questions, eliminate transfers with instant routing and triage, and proactively solve issues with powerful workflows – all within your existing CX stack.

Pros

    Humanly

    Humanly is the AI hiring platform for hourly, frontline, and high-volume recruiting teams. Most frontline hiring teams don't struggle with a lack of applicants — they struggle with speed, staffing continuity, and keeping qualified candidates engaged long enough to hire them. Humanly solves that by automating candidate engagement, screening, scheduling, and interviewing across chat, phone, and video — so a candidate who applies at 9pm is on your calendar by morning.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Time-saving
    • Communication
    • Time Saving