Cloudways vs. Nexcess
A side-by-side comparison based on G2 review data.
| Metric | Cloudways | Nexcess |
|---|---|---|
| Overall rating | 4.7 | 3.1 |
| Review count | 1,148 | 31 |
| Ease of use | 9.2 | 7.4 |
| Ease of setup | 9.3 | 7.7 |
| Quality of support | 9.3 | 7.4 |
| Meets requirements | 9.4 | 7.0 |
| NPS | 82.477876 | 12.903226 |
| Small Business | 92.1% | 80.0% |
| Mid-Market | 6.5% | 20.0% |
| Enterprise | 1.4% | 0.0% |
| Total page views | 3,241 | 269 |
| Total LLM citations | 30,531 | 1,137 |
Cloudways
Cloudways is a managed web hosting provider that frees businesses from hosting & server management with its suite of managed hosting solutions: Cloudways Flexible, Cloudways Autonomous, Cloudways Velocity, and Cloudways Managed AI Agents. Over 120,000 digital agencies, e-commerce businesses, developers, freelancers, and SMBs trust Cloudways to host their websites across 150+ available data center locations worldwide.
- Ease of Use
- Customer Support
- Easy Setup
- Reliability
- Helpful
- Performance Speed
Nexcess
Nexcess helps sites and stores get online faster - and grow. For more than 23 years, we've been serving & supporting small businesses, large enterprises, and the designers, developers, and agencies who create for them. Whether we're investing in new features, functions, products, or portfolio acquisitions, we're always innovating to meet the needs of the communities we serve. Users trust Nexcess because we run hundreds of thousands of sites and stores around the world.
- Ease of Use
- Easy Management
- Customer Support
- Dashboard Usability
- Quick Response
- Control Panel