CloudFiles vs. Docusign CLM
A side-by-side comparison based on G2 review data.
| Metric | CloudFiles | Docusign CLM |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 217 | 503 |
| Ease of use | 9.2 | 8.9 |
| Ease of setup | 9.1 | 8.5 |
| Quality of support | 9.0 | 8.8 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 71.361502 | 55.983773 |
| Small Business | 46.1% | 27.1% |
| Mid-Market | 29.9% | 45.7% |
| Enterprise | 24.0% | 27.1% |
| Total page views | 1,113 | 2,301 |
| Total LLM citations | 1,055 | 18,960 |
CloudFiles
CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads.
- Ease of Use
- Security
- Cloud Storage
- Easy Access
- Easy Setup
- File Sharing
Docusign CLM
While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.
- Ease of Use
- Digital Signing
- Digital Signatures
- Document Management
- Simple
- Efficiency