G2 Vendor Directory

CloudFiles vs. Docusign CLM

A side-by-side comparison based on G2 review data.

MetricCloudFiles

by CloudFiles

Docusign CLM

by Docusign

Overall rating4.54.3
Review count217503
Ease of use9.28.9
Ease of setup9.18.5
Quality of support9.08.8
Meets requirements9.39.0
NPS71.36150255.983773
Small Business46.1%27.1%
Mid-Market29.9%45.7%
Enterprise24.0%27.1%
Total page views1,1132,301
Total LLM citations1,05518,960

CloudFiles

CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads.

Pros

  • Ease of Use
  • Security
  • Cloud Storage
  • Easy Access
  • Easy Setup
  • File Sharing

Docusign CLM

While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees.

Pros

  • Ease of Use
  • Digital Signing
  • Digital Signatures
  • Document Management
  • Simple
  • Efficiency