G2 Vendor Directory

CloudFiles vs. Concord

A side-by-side comparison based on G2 review data.

MetricCloudFiles

by CloudFiles

Concord

by Concord Worldwide

Overall rating4.54.2
Review count217133
Ease of use9.28.7
Ease of setup9.18.7
Quality of support9.09.0
Meets requirements9.38.9
NPS71.36150250.387597
Small Business46.1%37.1%
Mid-Market29.9%44.7%
Enterprise24.0%18.2%
Total page views1,113386
Total LLM citations1,0552,570

CloudFiles

CloudFiles is document automation for Salesforce. It manages, generates, shares and processes the documents a business runs on, directly from the Salesforce record, while the files stay in the customer’s own storage. CloudFiles Document Management connects Salesforce records to Microsoft SharePoint, Google Drive, Microsoft OneDrive, Amazon S3, Dropbox and Box. Every record gets its own folder, built from a structure and naming rules set once, and files are shared externally through links that expire, can require a password, and track opens and downloads.

Pros

  • Ease of Use
  • Security
  • Cloud Storage
  • Easy Access
  • Easy Setup
  • File Sharing

Concord

Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal.

Pros

  • Pricing Value
  • Ease of Use
  • Simple
  • Helpful
  • User Interface
  • Pricing