G2 Vendor Directory

Successware vs. ServiceMax

A side-by-side comparison based on G2 review data.

MetricSuccessware

by Authority Brands

ServiceMax

by PTC

Overall rating4.04.2
Review count30143
Ease of use7.28.6
Ease of setup7.18.4
Quality of support8.18.3
Meets requirements8.18.7
NPS27.58620745.714286
Small Business70.0%25.4%
Mid-Market30.0%39.9%
Enterprise0.0%34.8%
Total page views125477
Total LLM citations1334,106

Successware

Successware is business management software designed for the residential contractor. Our tool allows contractors to manage dispatch, customer information, service agreements, full accounting, sales leads, and more. Our mobile field service solution, Successware Mobile, allows techs to fully run their jobs from the field including time stamping, invoicing and payment processing all synchronized into Successware in real time. Full reporting allows you to analyze and manage your business allowing you to achieve higher profits.

Pros

    ServiceMax

    ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

    Pros

    • Easy Communication
    • Ease of Use
    • Communication
    • Scheduling Management
    • Security
    • Easy Access