G2 Vendor Directory

Cisco BroadCloud vs. Salesforce Platform

A side-by-side comparison based on G2 review data.

MetricCisco BroadCloud

by Cisco

Salesforce Platform

by Salesforce

Overall rating4.54.5
Review count124,647
Ease of use8.28.7
Ease of setup8.08.5
Quality of support8.38.7
Meets requirements8.69.1
NPS72.72727364.008274
Small Business25.0%20.3%
Mid-Market41.7%44.6%
Enterprise33.3%35.1%
Total page views839,346
Total LLM citations1317,674

Cisco BroadCloud

BroadCloud is a global platform hosted by Cisco that lets service providers deploy a full suite of calling and collaboration applications. Applications can be scaled to meet the needs of enterprises, no matter what size or industry.

Pros

    Salesforce Platform

    The Salesforce Platform helps IT and security teams innovate fast, deploy securely, and protect their data. With our development and security tools built into the entire agent and app lifecycle on Salesforce, organizations can dive into AI innovation without compromising on security and compliance. And by building on Salesforce, development teams get a head start on AI projects by using the apps, workflows, data streams, and agents they've already built. Developers can develop agents and apps quickly, securely, and reliably, and IT can customize and extend Salesforce across the enterprise.

    Pros

    • Ease of Use
    • Features
    • Customization
    • Customizability
    • Customization Options
    • Integrations