G2 Vendor Directory

Chatra vs. Stream Chat

A side-by-side comparison based on G2 review data.

MetricChatra

by Chatra (by Brevo)

Stream Chat

by Stream

Overall rating4.24.5
Review count3253
Ease of use9.29.1
Ease of setup8.88.9
Quality of support8.59.2
Meets requirements9.09.3
NPS48.38709761.538462
Small Business68.8%64.2%
Mid-Market21.9%22.6%
Enterprise9.4%13.2%
Total page views61374
Total LLM citations63112

Chatra

Chatra is a comprehensive live chat and chatbot platform designed to enhance customer engagement and drive sales for businesses of all sizes. By integrating real-time communication tools with intelligent automation, Chatra enables companies to interact proactively with website visitors, address inquiries promptly, and guide potential customers through the purchasing process. Its user-friendly interface and robust feature set make it an invaluable asset for improving customer support and increasing conversion rates.

Pros

  • User Interface
  • Features
  • Messaging Features
  • Easy Management
  • Helpful
  • Integrations

Stream Chat

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA.

Pros

  • Ease of Use
  • Integrations
  • Simple
  • Features
  • Easy Integrations
  • API Integration