G2 Vendor Directory

ChatGPT vs. Perplexity

A side-by-side comparison based on G2 review data.

MetricChatGPT

by OpenAI

Perplexity

by Perplexity AI

Overall rating4.64.4
Review count3,133364
Ease of use9.69.3
Ease of setup9.69.5
Quality of support8.78.5
Meets requirements9.18.7
NPS76.39344365.564738
Small Business57.5%67.2%
Mid-Market28.6%20.6%
Enterprise14.0%12.2%
Total page views24,0894,060
Total LLM citations68,40739,271

ChatGPT

ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs.

Pros

  • Ease of Use
  • Useful
  • Helpful
  • Time-Saving
  • Time-saving
  • Content Generation

Perplexity

Perplexity is an AI-powered search engine designed to transform how users discover and interact with information. By processing user queries through advanced language models, it delivers concise, conversational answers backed by verifiable sources. Each response includes citations and links to original content, enabling users to verify information and delve deeper into topics. This approach streamlines the search experience, moving beyond traditional search engines that present numerous links for users to sift through.

Pros

  • Ease of Use
  • Useful
  • Helpful
  • Easy Setup
  • Features
  • Ease of Access