ChatGPT vs. Perplexity
A side-by-side comparison based on G2 review data.
| Metric | ChatGPT | Perplexity |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 3,133 | 364 |
| Ease of use | 9.6 | 9.3 |
| Ease of setup | 9.6 | 9.5 |
| Quality of support | 8.7 | 8.5 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 76.393443 | 65.564738 |
| Small Business | 57.5% | 67.2% |
| Mid-Market | 28.6% | 20.6% |
| Enterprise | 14.0% | 12.2% |
| Total page views | 24,089 | 4,060 |
| Total LLM citations | 68,407 | 39,271 |
ChatGPT
ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs.
- Ease of Use
- Useful
- Helpful
- Time-Saving
- Time-saving
- Content Generation
Perplexity
Perplexity is an AI-powered search engine designed to transform how users discover and interact with information. By processing user queries through advanced language models, it delivers concise, conversational answers backed by verifiable sources. Each response includes citations and links to original content, enabling users to verify information and delve deeper into topics. This approach streamlines the search experience, moving beyond traditional search engines that present numerous links for users to sift through.
- Ease of Use
- Useful
- Helpful
- Easy Setup
- Features
- Ease of Access