ChatGPT vs. Microsoft Copilot
A side-by-side comparison based on G2 review data.
| Metric | ChatGPT | Microsoft Copilot |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 3,133 | 442 |
| Ease of use | 9.6 | 9.3 |
| Ease of setup | 9.6 | 9.4 |
| Quality of support | 8.7 | 8.7 |
| Meets requirements | 9.1 | 8.8 |
| NPS | 76.393443 | 56.451613 |
| Small Business | 57.5% | 34.9% |
| Mid-Market | 28.6% | 30.9% |
| Enterprise | 14.0% | 34.2% |
| Total page views | 24,089 | 829 |
| Total LLM citations | 68,407 | 513 |
ChatGPT
ChatGPT is an advanced AI language model developed by OpenAI, designed to assist users in generating human-like text based on the input it receives. It serves as a versatile tool for a wide range of applications, including drafting emails, writing code, creating content, and providing detailed explanations on various topics. ChatGPT is continually evolving to enhance user experience and meet diverse needs.
- Ease of Use
- Useful
- Helpful
- Time-Saving
- Time-saving
- Content Generation
Microsoft Copilot
Microsoft Copilot is a generative AI assistant for work that’s built into the Microsoft 365 apps people use every day—like Word, Excel, PowerPoint, Outlook, and Teams. It helps you stay in the flow of work by turning your ideas, content, and data into action. Powered by Work IQ, Copilot connects the dots across your work—bringing together your emails, files, meetings, and conversations to deliver more relevant, contextual, and personalized assistance. It understands how work gets done in your organization and adapts to your role, priorities, and patterns over time.