G2 Vendor Directory

CharityEngine vs. Neon CRM

A side-by-side comparison based on G2 review data.

MetricCharityEngine

by CharityEngine

Neon CRM

by Neon One, LLC

Overall rating4.34.2
Review count62445
Ease of use7.88.2
Ease of setup7.68.0
Quality of support9.38.5
Meets requirements8.88.6
NPS53.22580647.511312
Small Business78.7%88.8%
Mid-Market21.3%10.0%
Enterprise0.0%1.2%
Total page views1,8432,806
Total LLM citations3,94821,029

CharityEngine

CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more.

Pros

  • Customer Support
  • Staff Helpfulness
  • Ease of Use
  • Features
  • All-in-one Solutions
  • Donor Management

Neon CRM

Neon CRM by Neon One, is the nonprofit platform that empowers small to midsize nonprofits to make and maintain the personal connections that drive growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon One provides a true 360° view of your supporters.

Pros

  • Ease of Use
  • Features
  • Customer Support
  • Donor Management
  • All-in-one Solution
  • Reporting