G2 Vendor Directory

CharityEngine vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricCharityEngine

by CharityEngine

Freshsales

by Freshworks

Overall rating4.34.5
Review count621,244
Ease of use7.89.1
Ease of setup7.68.9
Quality of support9.39.0
Meets requirements8.88.9
NPS53.22580672.296173
Small Business78.7%67.7%
Mid-Market21.3%27.0%
Enterprise0.0%5.3%
Total page views1,8431,749
Total LLM citations3,94844,516

CharityEngine

CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more.

Pros

  • Customer Support
  • Staff Helpfulness
  • Ease of Use
  • Features
  • All-in-one Solutions
  • Donor Management

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface