Change Healthcare vs. Salesforce Health Cloud
A side-by-side comparison based on G2 review data.
| Metric | Change Healthcare | Salesforce Health Cloud |
|---|---|---|
| Overall rating | 3.9 | 4.0 |
| Review count | 21 | 90 |
| Ease of use | 8.2 | 8.2 |
| Ease of setup | 7.1 | 7.7 |
| Quality of support | 7.0 | 8.2 |
| Meets requirements | 8.7 | 8.2 |
| NPS | 23.809524 | 28.04878 |
| Small Business | 52.4% | 27.8% |
| Mid-Market | 42.9% | 26.7% |
| Enterprise | 4.8% | 45.6% |
| Total page views | 179 | 677 |
| Total LLM citations | 357 | 2,321 |
Change Healthcare
Change Healthcare is inspiring a better healthcare system. Change Healthcare is a key catalyst of a value-based healthcare system working alongside our customers and partners to accelerate the journey toward improved lives and healthier communities.
Salesforce Health Cloud
Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care.
- Patient Communication
- Platform Integration
- Ease of Use
- Tracking
- Features
- Patient Care