Change Healthcare
21
Reviews
3.9
Star rating
#45
Rank in Patient Engagement
Pros and cons
Pros
Cons
- Payment Issues
- Billing Issues
- Poor Responsiveness
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Key stats
—
24
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.4% |
| Mid-Market | 42.9% |
| Enterprise | 4.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.2
Ease of Setup7.1
Quality of Support7.0
Meets Requirements8.7
What reviewers say
Superscript certified solution for Patients with all modules
4.5
“The UI is customizable and can be easily integrated with EHR system.”
Great Bill Pay Solutions
4.5
“They were able to connect to our server and process payments through the same platform we used to process credit card payments through our practice management software. By doing this, we can avoid costly credit card processing fees.”
Data driven & Impactful health IT company
5.0
“The wide portfolio of the products to complete the vicious circle of healthcare optimization . I particularly am interested in the solutions for population health management”