G2 Vendor Directory

Centro vs. Zoom Workplace

A side-by-side comparison based on G2 review data.

MetricCentro

by Centro

Zoom Workplace

by Zoom

Overall rating5.04.5
Review count4256,430
Ease of use9.59.2
Ease of setup9.19.2
Quality of support10.08.9
Meets requirements9.79.3
NPS10071.13377
Small Business22.0%50.8%
Mid-Market63.4%31.4%
Enterprise14.6%17.8%
Total page views15926,539
Total LLM citations344180,152

Centro

Centro enables sales and support teams to learn and react in Salesforce, Microsoft Teams, and Slack, with the tools and automation to be super effective in both platforms. Discover & organize Slack and Teams conversations in Salesforce, automate creating and editing records in chat, and more.

Pros

  • Customer Support
  • Salesforce Integration
  • Slack Integration
  • Integrations
  • Helpful
  • Easy Setup

Zoom Workplace

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with built-in AI and seamless integrations that help teams focus and work flawlessly. Zoom Communications: Unified, Effortless Connection for Modern Work Bring every way your teams communicate—meetings, chat, calls, email, and appointment booking—into one seamless experience. With Zoom, collaboration happens faster and more naturally across channels, without switching apps or losing context.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Video Quality
  • Features
  • Screen Sharing