G2 Vendor Directory

Carbonite Safe vs. CrashPlan SMB

A side-by-side comparison based on G2 review data.

MetricCarbonite Safe

by OpenText

CrashPlan SMB

by CrashPlan

Overall rating4.04.4
Review count198415
Ease of use9.09.1
Ease of setup9.28.8
Quality of support8.49.1
Meets requirements8.89.2
NPS30.10752765.847666
Small Business52.5%31.3%
Mid-Market31.3%35.0%
Enterprise16.2%33.7%
Total page views401330
Total LLM citations7481,519

Carbonite Safe

Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments.

Pros

  • Easy Setup
  • Backup Solutions
  • Implementation Ease
  • Ease of Use
  • Affordable
  • Customer Support

CrashPlan SMB

CrashPlan® SMB is a cloud backup and recovery solution specifically designed for small to medium-sized businesses with fewer than 250 users. This software solution focuses on safeguarding critical data across various platforms, including employee devices, Microsoft 365, Google Workspace, and servers.

Pros

  • Backup Solutions
  • Ease of Use
  • Backup Frequency
  • Cloud Backup
  • Reliability
  • Centralized Management